We respect each person's right to privacy, so we're committed to
complying with the Privacy Act 1988 and the National Privacy
This Statement contains some important information about how we
deal with personal information. More detailed information is in our
In this Statement the expressions Andersons Solicitors, 'we',
'us' and 'our' refer to the Andersons Solicitors partnership and
its associated entities.
We recommend you keep this information for future reference.
What we do
Andersons Solicitors provides legal advice and services through
its solicitors and in house barristers and also from time to time
seeks the services and advice of external barristers.
We only collect the personal information that is necessary to
lawfully and ethically carry on our business, to provide the
services our clients require in specific matters, to communicate
efficiently with our clients and contacts, to keep our clients and
contacts informed of legal developments and events, and to
responsibly market our services.
Unless we need particular information to provide the specific
services a client requires in a particular matter, the personal
information we collect about a person is limited to their name,
gender, date of birth and contact details, their occupation, their
employer, and details of their relationship or dealings with us or
our clients or contacts.
It may also be necessary for us to collect personal information
in the event we are asked to advance credit for services we provide
or have an outstanding debt with a client which exceeds our terms
of payment. This information may be collected from Credit Reporting
We collect personal information about a person directly from the
person concerned when it's practical to do so. We may do this when
a person meets with us, communicates with us by telephone, mail,
fax or email, subscribes to our publications, or submits
information via our website. We may be unable to provide the
information or services a person requests if we are not given the
personal information we ask for.
We also obtain information about people from our clients and
their agents (in relation to specific matters), from their
employers, or from publicly available records. If a third party,
such as a client, gives us personal information about another
person, the third party must ensure that they have the legal right
to do so and that we have the right to use and disclose the
information for the purposes for which it is provided to us without
contacting the person. Depending upon the circumstances, the third
party may need to inform the person that the information has been
provided to us and ensure that the person is made aware of the
matters detailed in this Statement.
We may use personal information we hold about people who are
clients, employees of clients, or contacts to send them our
publications, other information we think may interest them, or
invitations to our events, but we won't if they have told us that
they don't want to receive such communications.
Apart from that we will only use the personal information we
collect to provide the services that our clients instruct us to
provide in specific matters.
We have a professional duty to maintain the confidentiality of
our clients' information, and we will not disclose information
about a client unless we have our client's instructions, or are
under a legal obligation, to do so. Often the information given to
us by clients is subject to legal professional privilege and we
cannot be compelled to disclose it unless our client consents.
We will disclose personal information we collect in relation to
specific matters when it is necessary to do so to provide our
services and the disclosure is in accordance with our client's
instructions and is lawful and ethical. For example, we may need to
provide information to a Court, to a Regulatory Authority, to
barristers or experts engaged by us, to other parties or their
advisors, or we may need to give our client information we have
collected about another person.
We will disclose personal information to Credit Reporting
Agencies in the event of any default of the payment of an
We never disclose personal information we hold to any third
parties to allow them to market their products and services.
Others who may have access
Sometimes we use external service providers who may have access
to some personal information we collect. These contractors are
bound by obligations of confidentiality and may only access
information to the extent necessary to provide the services we
Our trust account auditors, Law Society of South Australia Trust
Account Inspectors, may be given access to some of our client's
matter files and our client records from time to time, but only for
the purpose of ensuring that we are complying with trust
accounting requirements of the Law Society of South Australia. They
too are bound by obligations of confidentiality.
We take appropriate steps to ensure that all information we hold
is protected from loss, misuse, or unauthorized access, disclosure
or modification. We maintain physical security over our premises
and access to our computer systems is limited by user identifiers
and passwords. All our staff are subject to strict obligations of
A person may use our website anonymously, but any information
the person chooses to submit to us (e.g. to book for an event,
subscribe to a publication, or send us an email) will be treated in
accordance with this Statement.
Service Provider may record details of visits to our site such as
the visitor's server address, domain name and browser type, the
date and time of the visit, the information downloaded, and links
from other sites followed to get to our site. This information is
anonymous and is only used for statistical and website development
purposes and to improve our communications.
Visitors are able to send e-mail through this site, and their
messages will contain their user's screen name and e-mail address,
as well as any additional information the user may wish to include
in the message (Contact Information). Opportunities to send e-mails
are provided solely to let individuals send comments and
communications to us and to request information from us. These
messages are forwarded through the Site to the appropriate person
within the Firm to respond, at their discretion, to the questions
or comments or to provide the information requested. In the event
that the Firm is requested to contact a visitor concerning a
visitor's interest for law related services or application for
employment, contact information may also be used for purposes of
making that communication.
Accuracy of Information
Andersons Solicitors take all reasonable precautions to ensure
the personal information we collect, use and disclose is accurate,
complete and up to date. We recommend that you let us know of any
errors in the personal information we hold on you that comes to
your attention and that you keep us informed of any changes to your
People can request access to the personal information we hold
about them. There are some limitations upon this right to access,
such as where we owe a duty of confidentiality to a client or legal
professional privilege applies. We may charge a fee when access is
provided. More information about access rights is in our Privacy
Contacting us about
privacy issue, or make a request for access to information, please
T: +61 8 8238 6666
F: +61 8 8238 6602